Learn About Pet Concierge Plus Policies
(Just a few of the many things that make us the best choice!)
100% Guarantee Policy
After receiving our services, if you are unsatisfied, call us within 15 days and we’ll make sure we make it right!
Customer Service Policy
- Response to inquiries within 24 hours
- Customers are treated with more than respect – it’s our policy to give them the best care possible!
Referral Policy
- Clients who refer future clients will get 10% off of their next pet care service booking (above and beyond any other discounts)
Home Security Policy
- Will rotate which lights are on or off, and close or open curtains/blinds depending on specific instructions by the customer
- Customer keys will receive a unique identifier number that cannot be directly linked to the home by anyone other than Pet Concierge Plus. All keys are kept with a Pet Concierge Professional, or in a locked box.