We make every effort to ensure you get the same Pet Concierge Professional on an ongoing basis – in our experience, we find that this is best for your pet, and gives you the added peace of mind of knowing your pet is being taken care of by someone that knows them well. To make sure that your Pet Concierge Professional is available on the dates you require, we recommend booking as early as you can. However, rest assured that if a scheduling conflict arises and another Pet Concierge Professional needs to be assigned to you, you and your pet will be receiving the same level of high-quality service and care.